With five startups under his belt, serial entrepreneur Brian Whelan is no stranger to the challenges of getting customer buy-in, no matter how good a new product is. When he first floated the idea for Travacoin, the response from potential customers was overwhelmingly negative.
But things change. Within a few years, they were queuing up to talk to him because Travacoin offered a solution to a problem that had suddenly moved centre stage for airlines – compensation for late or cancelled flights. Travacoin is a blockchain-based payments system that enables airlines to easily compensate passengers for flight disruptions.